General principle

The Lyra Collect gateway offers various reporting levels to merchants in order to accompany them in their daily management of data. The merchant can make real-time or slightly delayed reports depending on the selected type.

The gateway provides preformatted reports and provides the ability to create custom exports from the Expert Back Office. All report results are available in Test and/or Production mode. They give the identifier of the transaction initially entered by the merchant in the trans_id field.

In order to receive the reconciliation and chargeback reports, the merchant must send a request to his acquierer so that this information can be transmitted to Lyra Collect.