How to reset my password ?
It is very simple. To obtain a new password if you lose or forget it :
- Go to the login page of your Expert Back Office: https://secure.lyra.com/portal/
- Click on the link Forgotten password or locked account. Figure 1. Password resetting request
- Enter your login or your e-mail.
- Click Validate.You will then receive an email with the subject Reset your password - Lyra Collect. This email contains a hyertext link.
- Click the hypertext link to display the Password Update page.
- Fill in and confirm your new password.