error 10111

In PRODUCTION mode, if your buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match with the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an email notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason(s) to resolve the issue:

The requested MID is closed

The MID number (vads_contracts) transmitted in the form corresponds to a closed MID.

To resolve the issue:

  • Change the value of the vads_contracts field in order to use an active MID.
  • Contact the Middle Office.