error 10124

In PRODUCTION mode, if your buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match with the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an email notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason to resolve the issue:

The specified currency is not supported

The currency (vads_currency) transmitted in your payment form is not supported by the specified MID (vads_contracts) or by the specified card type (vads_payment_cards).

To resolve the issue:

  • Change the currency transmitted in your form.
  • Update MID association via your Expert Back Office (Settings > Shop > MID association menu) by associating an e-commerce MID that accepts the specified currency.

  • Contact the Middle Office.