error 10175

In PRODUCTION mode, if your buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match with the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an email notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason to resolve the issue:

The value of the vads_order_id field does not respect the Accord network restrictions
For payments made within the Accord network (Brand cards, gift cards), the vads_order_id field is mandatory and must respect the following format:
  • Length: 9 characters
  • Type: Alphanumeric ([A-Za-z0-9]).