Making a refund

This operation is available only for transactions present in the Captured transactions tab.

The number of the refund depends on the acquirer. The refund amount can only be less than or equal to the displayed amount.

  1. Right click on a transaction to refund.
  2. Select Activate refund in the context menu.
    The dialog box Transaction refund appears.
  3. Enter the amount to be refunded.
  4. Click Perform refund.
    The detail of this operation appears.