Viewing the transaction in the Expert Back Office

Transactions can be viewed in the Expert Back Office via the Management > Transactions menu.

  • e-Chèques-Vacances transactions for an accepted payment are visible in the Captured transactions tab.

    Since e-Chèques-Vacances are validated in real time via the ANCV server, the capture delay is 0.

    Note: all the e-Chèques-Vacances transactions of a split payment have a unique capture number. This number is transmitted by ANCV when the e-Chèques-Vacances reservation is validated during the payment. This number corresponds to the lot of e-Chèques-Vacances. It appears in the Capture N° column.

  • The bank card transaction is visible in the Transactions in progress tab until its capture.

    Note: The e-Chèques-Vacances transactions in the Transactions in progress tab correspond to cancellations (the e-Chèques-Vacances that were deleted after they were added to the payment page) or rejected transactions (an e-Chèques-Vacances that was blocked following 3 entry errors of the security code on the payment page).

To view the details of an ANCV transaction:

  1. Select an ANCV transaction.
  2. Right click on it and select Display transaction details or double-click the transaction you wish to see the details of.

    The Details of a transaction in progress dialog box appears.

    Figure 1. Transaction details
    The details include:
    • The used payment method (ANCV)
    • The transaction identifier
    • The sequence number
    • The transaction amount
    • The creation date of the transaction
    • The transaction status
    • The payment method number

      Its value is made up of a concatenation of the check number - the organization number - the issue year

To view the details of the split payment (list of sequences):

  1. Select an ANCV transaction.
  2. Right-click the transaction and select Display transaction details.

    The Details of a transaction in progress dialog box appears.

  3. Click the Multi payment methods tab.

    Figure 2. Details of the split payment

    The sequences of the split payment (e-Chèques-Vacances and bank card).

    Note: all e-Chèques-Vacances authenticated by the ANCV server are displayed, including the e-Chèques-Vacances that have been deleted on the payment page.