Terminating a recurring payment

Note:

A recurring payment remains active until it reaches its expiry date.

In case of anticipated termination:

  • on the day of installment, the merchant must proceed to cancel the automatically created transaction,
  • before or after the installment date, the recurring payment is terminated and no transactions will be automatically created on the installment date,
  • in case of an anticipated authorization, transactions are created 6 days before the installment date. If the termination occurs within the 6 days preceding the installment date, the merchant must proceed to cancel the automatically created transaction.

  1. Select the Management > Recurring payments menu.
  2. Search for the recurring payment to be canceled.
  3. Select the recurring payment with a right-click.
  4. Select Terminate.