UPI (United Payments Interface) was launched in 2016 and is equipped with the principles of interoperability, consumer choice and forging partnerships between banks and fintech domain/community. UPI was born because of existence of lot of payment systems in the market with no seamless connection with each other. With UPI, the transaction volumes have grown drastically, which is 123 times. Data reveals that the transactions went from 2 million in December 2016 to 246 million in June 2018 as this platform proved to be a success amongst the citizens.



In the years to come, it is expected that the era of mobile-first strategy will come where consumers may use functionality rich and user-friendly apps for P2P (Person-to-Person) or P2M (Person-to-merchant) payments. Moreover, the digital payments from citizens to governments implies a big opportunity. With more awareness amongst the public about the advantages and features of digital payment apps, it is sure to benefit a large section of the society. It is also anticipated that more people come to be aware of frauds or dos and don’ts while dealing in digital payments in the coming time. Fintech domain, in collaboration with banks, will build its digital economy much better and faster with time.



BHIM app, which is UPI-based, has made its mark in the country with it receiving or sending money from or to non-UPI based accounts. It can be done by scanning QR code instantaneously. BHIM app allows the money transfers between two bank accounts and that too even on weekends and bank holidays. Various benefits by this app have provided for ramping up of the ecosystem and an increase in the digital payments.

Apart from the provisions of safe, convenient and every day access to making transactions, BHIM app allows for checking the bank balance as well. These features and such apps help in making country pro digitization and are constantly making people inclined toward participating into digital methods of making payments for the goods & services purchased. Recently, as RBI has openly invited more private firms to enter the payments system space, more such platforms are expected to be available for public to get involved in digital methods of making/receiving payments.

Source: ET Tech


The fintech domain/community is looking forward to many more such opportunities where government nudges forward such advancements in the digital payments’ system. With demand and requirement for such technology, there are over 90 BHIM UPI apps having had been provided by the banks and third party providers to the customers of 130 banks. Having had joined the UPI bandwagon in collaboration with banks, the digital payments’ sector has been able to boost its services and reach to the customers accordingly.




UPI, by default, enables two entities to make payment transactions happen. This benefit to the masses is available, irrespective of user interfaces which helps bring a seamless authentication and authorization. Fintech, along with UPI, is able to extend its services and advantages to the masses effectively and with a huge optimistic impact. Fintech and UPI together have brought a financial transformation and a revolution that has made the country come a long way in being cashless. The true digital side of the country will only show up with such advancements in the digital sector. This also leads to reduction in the chances of money laundering and tax evasions. To provide their services, Fintech domain provides for quick, convenient and safe transactions for their customers. Added with the needed infrastructure, UPI & Fintech domain can move much ahead together in a matter of just some time.



International best practices that can be adopted and other Speculations for Indian Digital Payments’ Sector


  • India is expected to adopt much better internet coverage as well as connectivity to increase the trust on digital payments. Lost network in the middle of a transaction/withdrawal is an active issue and leads to delay in some areas of the country.
  • Need for Cap on cash transactions and instead availability of a quick and easy-to-use mobile app on all mobile phones.
  • More awareness on the benefits of having bank account. The awareness of extracting benefits from bank accounts can lead to more bank accounts and hence, more digital transactions.
  • Need for bringing public transport and services under the ambit of cashless transactions.
  • Education and awareness of the customers using digital methods for making payments is expected to be increased soon.
  • Needed availability of preferred language options in the apps with regard to different regions and states is another speculation.